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Return Codes

VeriSign returns many different codes that help the merchant better understand the results of each transaction.

The following table gives a full listing of possible transaction results.

 RESULT  RESPMSG/Explanation
0 Approved

1 User authentication failed "Verify USER, VENDOR, PARTNER and PASSWORD. Login information is case-sensitive"

2 Invalid tender type. Your merchant bank account does not support the following credit card type that was submitted.

3 Invalid transaction type. Transaction type is not appropriate for this transaction. For example, you cannot credit an authorization-only transaction.

4 Invalid amount format

5 Invalid merchant information. Processor does not recognize your merchant account information. Contact your bank account acquirer to resolve this problem.

7 Field format error. Invalid information entered. See RESPMSG.

8 Not a transaction server

9 Too many parameters or invalid stream

10 Too many line items

11 Client time-out waiting for response

12 Declined. Check the credit card number and transaction information to make sure they were entered correctly. If this does not resolve the problem, have the customer call the credit card issuer to resolve.

13 Referral. Transaction was declined but could be approved with a verbal authorization from the bank that issued the card. Submit a manual Voice Authorization transaction and enter the verbal auth code.

19 Original transaction ID not found. The transaction ID you entered for this transaction is not valid. See RESPMSG.

20 Cannot find the customer reference number

22 Invalid ABA number

23 Invalid account number. Check credit card number and re-submit.

24 Invalid expiration date. Check and re-submit.

25 Invalid Host Mapping. Transaction type not mapped to this host

26 Invalid vendor account

27 Insufficient partner permissions

28 Insufficient user permissions

29 Invalid XML document. This could be caused by an unrecognized XML tag or a bad XML format that cannot be parsed by the system.

30 Duplicate transaction

31 Error in adding the recurring profile

32 Error in modifying the recurring profile

33 Error in canceling the recurring profile

34 Error in forcing the recurring profile

35 Error in reactivating the recurring profile

36 OLTP Transaction failed

50 Insufficient funds available in account

99 General error. See RESPMSG.

100 Transaction type not supported by host

101 Time-out value too small

102 Processor not available

103 Error reading response from host

104 Timeout waiting for processor response. Try your transaction again.

105 Credit error. Make sure you have not already credited this transaction, or that this transaction ID is for a creditable transaction. (For example, you cannot credit an authorization.)

106 Host not available

107 Duplicate suppression time-out

108 Void error. See RESPMSG. Make sure the transaction ID entered has not already been voided. If not, then look at the Transaction Detail screen for this transaction to see if it has settled. (The Batch field is set to a number greater than zero if the transaction has been settled). If the transaction has already settled, your only recourse is a reversal (credit a payment or submit a payment for a credit).

109 Time-out waiting for host response

111 Capture error. Only authorization transactions can be captured.

112 Failed AVS check. Address and ZIP code do not match. An authorization may still exist on the cardholder's account.

113 Cannot exceed sales cap. For ACH transactions only.

113 Merchant sale total will exceed the cap with current transaction

114 Card Security Code (CSC) Mismatch. An authorization may still exist on the cardholder's account.

115 System busy, try again later

116 VPS Internal error - Failed to lock terminal number

117 Failed merchant rule check. An attempt was made to submit a transaction that failed to meet the security settings specified on the VeriSign Manager Security Settings page. See Chapter 4; Configuring Account Security.

118 Invalid keywords found in string fields

122 Merchant sale total will exceed the credit cap with current transaction. ACH transactions only.

125 Fraud Protection Services Filter. Declined by filters

126 Fraud Protection Services Filter. Flagged for review by filters

127 Fraud Protection Services Filter. Not processed by filters

128 Fraud Protection Services Filter. Declined by merchant after being flagged for review by filters

1000 Generic host error. See RESPMSG. This is a generic message returned by your credit card processor. The message itself will contain more information describing the error.

1001 Buyer Authentication Service unavailable

1002 Buyer Authentication Service. Transaction timeout

1003 Buyer Authentication Service. Invalid client version

1004 Buyer Authentication Service. Invalid timeout value

1011 Buyer Authentication Service unavailable

1012 Buyer Authentication Service unavailable

1013 Buyer Authentication Service unavailable

1014 Buyer Authentication Service. Merchant is not enrolled for Buyer Authentication Service (3-D Secure). To enroll, log in to VeriSign Manager, click Security, and then click the Buyer Authentication Service banner on the page.

1021 Buyer Authentication Service. Invalid card type

1022 Buyer Authentication Service. Invalid or missing currency code

1023 Buyer Authentication Service. Merchant has not activated buyer authentication for this card type

1041 Buyer Authentication Service. Validate Authentication failed: missing or invalid PARES

1042 Buyer Authentication Service. Validate Authentication failed: PARES format is invalid

1043 Buyer Authentication Service. Validate Authentication failed: Cannot find successful Verify Enrollment

1044 Buyer Authentication Service. Validate Authentication failed: Signature validation failed for PARES

1045 Buyer Authentication Service. Validate Authentication failed: Mismatched or invalid amount in PARES

1046 Buyer Authentication Service. Validate Authentication failed: Mismatched or invalid acquirer in PARES

1047 Buyer Authentication Service. Validate Authentication failed: Mismatched or invalid Merchant ID in PARES

1048 Buyer Authentication Service. Validate Authentication failed: Mismatched or invalid card number in PARES

1049 Buyer Authentication Service. Validate Authentication failed: Mismatched or invalid currency code in PARES

1050 Buyer Authentication Service. Validate Authentication failed: Mismatched or invalid XID in PARES

1051 Buyer Authentication Service. Validate Authentication failed: Mismatched or invalid order date in PARES

1052 Buyer Authentication Service. Validate Authentication failed: This PARES was already validated for a previous Validate Authentication transaction


 
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